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Meet Our Team
Sonik
Bio Coming Soon
Dr. Pannu
Veterinarian
Dr. Pannu is a dedicated and compassionate veterinarian with a strong background in small animal practice. She earned her Bachelor's degree in Veterinary Science from India in 2013 and went on to complete her Master’s in Veterinary Surgery in 2017. Following her post-graduate studies, she worked as a veterinary surgeon at a renowned hospital in India for three years before relocating to Canada in 2020. Since moving to Canada, Dr. Pannu has been practicing as a fully licensed veterinarian for over three years. She brings a wealth of experience in small animal care, with special interests in internal medicine, diagnostic imaging—particularly ultrasonography—soft tissue surgery, and building strong, trust-based relationships with clients through effective communication. Outside the clinic, Dr. Pannu is just as passionate about sports and the outdoors. A former national-level athlete, she represented her school and university in handball and javelin throw, earning multiple national medals. Today, she enjoys hiking, following her favorite NBA team—the Golden State Warriors—and unwinding with a good Netflix series.
Dr. S. Dhaliwal
Veterinarian
Bio Coming Soon
Dr. J. Mand
Veterinarian
Bio Coming Soon
Dr. G. Sandhu
Veterinarian
Bio Coming Soon
Paula
Clinic Manager
I’ve been passionate about working with animals for nearly two decades, starting in 2006. Over the years, I’ve had the opportunity to take on a variety of roles, including animal control officer, pet store manager, animal welfare attendant, and veterinary receptionist. Each position has deepened my love for animals and strengthened my commitment to their care and well-being. In 2022, my husband and I relocated to beautiful Nanaimo, where I began working at Coastal City Animal Hospital. I started as a receptionist and have since taken on the role of clinic manager, a position I’m proud to hold as I continue supporting both our team and the pets we care for. At home, life is happily busy with our three cats—Ducky, Opi, and Max—and our two small dogs, Bandit and Sully. When I’m not at the clinic, I love spending time on creative pursuits like graphic design, crafting, and baking.
Sheba John George
Veterinary Assistant
Sheba is a dedicated veterinary assistant at Coastal City Animal Hospital with a strong background in healthcare and animal care. Originally from India, she holds a Bachelor of Pharmacy degree and is passionate about continuing her journey in the veterinary field by combining her medical knowledge with compassionate patient care.
Outside of the clinic, Sheba enjoys gardening and caring for plants, finding the experience both peaceful and rewarding. She also enjoys cycling, exploring new recipes, cooking for family and friends, and unwinding with movies and television. These interests help her maintain a creative, active, and balanced lifestyle.
Her love for animals has always been an important part of her life. She shares a special bond with her five-year-old Rottweiler, Lyza, who lives in India and continues to inspire her passion for veterinary medicine and animal welfare.
Mohammad Farghaly
Veterinary Technician
Mohammad is a veterinary professional currently working as a veterinary technician while pursuing full licensure as a veterinarian in British Columbia. He earned his Bachelor of Veterinary Medicine in Egypt in 2012 and later completed an MBA in Egypt in 2019. He has successfully passed the Canadian veterinary board examination and is currently preparing for the practical licensing component.
Mohammad brings a strong combination of clinical knowledge, professionalism, and compassion to the veterinary team. His diverse background in veterinary medicine and healthcare, along with his calm and approachable nature, allows him to build strong relationships with both clients and colleagues. He is dedicated to continuous learning, teamwork, and providing high-quality patient care in a supportive and positive environment.
As a father of two, Mohammad values spending quality time with his family and maintaining a balanced lifestyle. Outside of work, he enjoys reading, traveling, and continuing to grow within the veterinary profession. As he settles into life in Canada, he looks forward to welcoming a pet into his family in the future.
Elyse
Client Care Representative
Since 2015, I have been dedicated to providing exceptional client care as a vet assistant and receptionist. My passion for small dogs, especially chihuahuas and shih tzus, has led to my reputation as a “small dog whisperer.” As a mom to an amazing son, a senior chihuahua and 2 cats who keep me busy, I bring a nurturing touch to my work. I joined Coastal City Animal Hospital in March 2025, where I continue to focus on delivering compassionate care to our furry friends and their owners.
Keely
Client Care Representative
Keely is one of the most experienced members of the client care team at Coastal City Animal Hospital, with a strong understanding of the clinic’s daily operations and workflow. She knows the ins and outs of the hospital and plays an important role in supporting both clients and staff with confidence, efficiency, and care.
She has a genuine passion for animal care and enjoys working with dogs, cats, and the families who love them. Keely is known for her friendly, calm, and approachable nature, helping create a welcoming and reassuring experience for every client.
While working at Coastal City, she adopted her beloved senior cat, Phyllis, through a local rescue society, an experience that further strengthened her appreciation for the human-animal bond.
Outside of work, she enjoys spending time with friends and family and exploring the natural beauty of Vancouver Island.
Audrey
Client Care Representative
Audrey is a certified Animal Care Aide and a valued member of our Client Care team. She brings a genuine passion for animals and nature, and is excited to be building her career in the veterinary field for the first time.
Audrey is known for her kind, patient, and welcoming nature, always taking the time to ensure both clients and patients feel comfortable and cared for. Her warm smile and calm approach help create a reassuring experience in the clinic every day.
Outside of work, she enjoys painting, hiking, and spending quiet moments with her cat, Sammy.
Audrey
Client Care Representative
Audrey is a certified Animal Care Aide and a valued member of our Client Care team. She brings a genuine passion for animals and nature, and is excited to be building her career in the veterinary field for the first time.
Audrey is known for her kind, patient, and welcoming nature, always taking the time to ensure both clients and patients feel comfortable and cared for. Her warm smile and calm approach help create a reassuring experience in the clinic every day.
Outside of work, she enjoys painting, hiking, and spending quiet moments with her cat, Sammy.
Anita
Veterinary Assistant/Client Care Representative
Anita is a dedicated veterinary professional with 8 years of experience in veterinary reception and clinical support roles. She has a lifelong passion for animal care, with a particular soft spot for senior pets, and finds deep meaning in supporting them with comfort and compassion through their later stages of life.
She brings a steady, warm presence to the clinic and is valued for her ability to connect easily with clients while providing thoughtful, attentive support during every visit.
Outside of work, Anita enjoys spending time outdoors and connecting with nature. Her interests include hiking, discovering hidden waterfalls, kayaking, and camping in remote areas with family and friends.